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Integrating A Whatsapp Chat Widget On Your Website: A Step-By-Step Guide

When you are on a website you might notice a little icon that is like the WhatsApp icon at the bottom of the screen. It is there so you can easily chat with the business. When you click on it a chat window pops up and prompts you to start the conversation by clicking on a Chat with us button. This takes you to WhatsApp either on the web or in the app where you can talk to them.

Lots of businesses use this WhatsApp chat feature to make it simple for customers to get in touch. Some businesses might think it is tricky to add WhatsApp to their website because they think it needs technical skills. However many website tools offer easy plugins that let you add WhatsApp with just a few clicks. So if you are wondering how to add a WhatsApp chat feature to your website you are in the right place!

What is a WhatsApp Chat Widget?

A WhatsApp chat widget is like a chat feature on a website that lets visitors start a connecting with you through WhatsApp. When they click on it takes them to the mobile or desktop WhatsApp app where they can start chatting with you.

Imagine it as a friendly doorbell for online visitors. It is a tool embedded in websites that invites them to easily kick off a conversation with you through WhatsApp. Once they click on the widget it guides them to the mobile or desktop WhatsApp app where the chatting begins.

The WhatsApp chat widget makes communication easy saving visitors from the hassle of searching for contact details or navigating complex forms on websites. It is like putting down a helpful “Talk to Us” sign on your digital storefront. Whether users are on the go or at their desktops the WhatsApp Chat Widget ensures they have a direct way to reach out and engage with you.

How To Add WhatsApp Chat To The Website

Integrating WhatsApp into your website is both free and easy. Here’s how you can install WhatsApp chat on other websites:

Step 1: Create a WhatsApp chat widget

To create a WhatsApp chat widget for your website you all usually need to use a third party service.

Step 2: instate a WhatsApp chat widget on your website

Depending on how your website was built, you can choose between two options:

  1. Add unique snippet code to HTML:
  •    Find your special snippet code and copy it.
  •    put the code into your website’s HTML.
  •    Place it before the </body> tag to have it visible on selected pages or in the </header> or </footer> for all pages.
  •    The widget should appear in the bottom right corner of your website.

How to get the most out of the WhatsApp chat widget

Now that you know how to add a WhatsApp button to your site let us explore how to make the most of WhatsApp website integration. Several features work well with WhatsApp chat for business.

Advantages of using the WhatsApp chat widget for website

Integrating WhatsApp into your website offers many benefits for your business because users are already familiar with the WhatsApp interface they use on their mobile devices.

Improve sales and conversion:

 WhatsApp Business chat on your website allows you to continue chatting even after the customer leaves your site. This is valuable for following up with potential leads or customers, answering questions, or providing additional information that may lead to a sale.   

by tracking customer preferences and past chatting with you can offer personalized product or service recommendations. Research shows that 71% of users expect personalized service from companies. Providing this level of personalization can significantly boost conversion rates because customers are more likely to make a purchase when they feel understood and valued.


Adding a WhatsApp chat widget to your website is like putting a little WhatsApp logo at the bottom of your site so people can easily chat with you. It is like a doorbell for online visitors when they click it they can start chatting with you on WhatsApp either on their phone or computer.

Many businesses use this feature to make it easy for customers to reach them. And the good news is it is not as hard to add as you might think Some tools let you do it with just a few clicks.

Adding this widget to your website has lots of benefits. It can help you talk to customers even after they leave your site answer their questions, and maybe even make more sales by offering personalized recommendations based on what they’ve chatted about before. So if you are looking to improve customer communication and maybe even boost sales adding a WhatsApp chat widget could be a great idea.


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